2019 Agenda

eretailer summit 2019

“Gaining Intelligence and Insights in Home Improvement e-Commerce”

Wednesday, November 6, 2019 – All-Attendee Access
3:00 PM Arrival and Check-In
Kimpton Hotel Monaco Chicago, 225 N. Wabash Ave., Chicago, IL 60601, 312-960-8500
6:00 PM-8:00 PM Networking Reception
Sponsored by the National Hardware Show
Thursday, November 7, 2019 – All-Attendee Access
7:30 AM Networking Breakfast
8:30 AM Welcome and Opening Remarks
Sonya Ruff Jarvis, Founder, eRetailer Summit
Global Retail & eCommerce
A Conversation with Laura Heller, Director of External Affairs for Performics & David Weiss, Partner, of McMillan Doolittle. The speakers will discuss what has happened over the past year in global retail and ecommerce, and where the industry may be headed. Peter Giannetti, Editor, HomeWorld Business magazine, moderates.
9:00 AM Home Improvement Retail & eCommerce
Leen Nsouli, Industry Analyst for The NPD Group, will share its latest findings about home improvement retail and ecommerce trends and analysis, and which categories are driving the sector’s double-digit growth.
9:45 AM Introductions & Networking Break
10:30 AM Big Data & Demand
Getting the Most out of Your Customer Data. How can anyone get a handle on the torrent of data available, and use that data to help drive profits and perpetuate customer loyalty? Paul Lin, CEO of DrillSpot, will share his insights on getting the most from your information.
11:00 AM Fulfillment & Delivery
Hassle-free delivery is critical to a customer’s online shopping experience. This session delves into the fulfillment options that are most important to meeting your customers’ expectations. Ecommerce Fulfillment Specialist Charli Casey, of Rakuten Super Logistics, is the presenter.
11:30 AM Influencers & Profitability
In this age of social media and online content, influencer marketing provides a direct path to your target consumer and can bolster your brand’s bottom line. The DIY Playbook’s Casey and Michael Finn will discuss influencer marketing strategy and provide real-life examples of successful campaigns they have launched within the home improvement marketplace. You’ll learn why working with influencers is the ideal way to drive quantifiable sales and increase brand awareness.
12:00 PM eCommerce Industry & Best Practices
Peter Giannetti, Editor, HomeWorld Business, will summarize the morning sessions, and highlight the takeaways that can be implemented by your eCommerce business.
12:15 PM Networking Lunch
1:30 PM Content Solutions & Platform Development
Creating relevant content that generates sales is a challenge and few retailers are willing to risk developing a customizable delivery platform that might bust their budgets. Lawrence Mansour, Founder/CEO, EZ-eCommerce has come up with a platform for the home improvement/hardware ecommerce industry that doesn’t require huge investment but can yield big results.
2:00 PM Online Retailers & Home Improvement
This retailer panel will share how they make eCommerce work for their companies and why selling home improvement products online is important to their brand, their customers, and the business ecosystem. Participants include Matt Woods, Woods Hardware Stores; Joe Caldwell, SIMS Supply; and Asa Farquhar, Spreetail. Elizabeth Ragone, Direct-To-Consumer General Manager Boscov’s will moderate.
3:00 PM Networking Refreshment Break
3:30 PM Keynote
Parvez Patel, Founder and General Manager of eFaucets.com and Hausera.com will share his vision of creating an online destination for consumers to design, supply and build their dream kitchen and bath online with www.Hausera.com.
4:15 PM Insights & Intelligence Takeaways
Peter Giannetti, Editor, HomeWorld Business, will recap the afternoon sessions and highlight takeaways that can be used by your eCommerce business.
Thoughts & Wrap-Up Remarks
Sonya Ruff Jarvis, Founder, eRetailer Summit
4:30 PM – 6:00 PM Networking Reception
Friday, November 8, 2019 – Invitation Only
7:30 AM – 1:00 PM Breakfast and One-to-One Meetings
Speakers BIOS