Press Releases

Contact: Sonya Ruff Jarvis, 203-295-3385

November 14, 2018

Speakers at third-annual Home Improvement eRetailer Summit advocate a human-focused approach to ecommerce sales

Attendees came away from this year’s Home Improvement eRetailer Summit in Chicago armed with a trove of ideas and strategies for online sales and marketing. The event’s speakers emphasized the importance of using technology to deliver information and products in ways consumers want to receive them.

“Mobile is the new front door,” said Steven Dennis, Founder and President of SageBerry Consulting and Forbes Contributor, who gave the Summit’s opening keynote and urged his audience to “be remarkable in those ‘I want to go,’ ‘I want to know,‘ ‘I want to do,’ and ‘I want to buy’ moments.”

The Summit drew senior-leaders and buyers from an array of retailers, manufacturers, distributors and digital companies. Sonya Ruff Jarvis, the event’s founder said that “we’re grateful but not surprised that the 3rd annual Home Improvement eRetailer Summit was a huge success. The A list of retailers, eCommerce and home improvement speakers delivered top notch relevant and timely information that can be used back at headquarters.”

It provided them with unique content that combined a broad perspective of retailing’s current trajectory with advice on how home-improvement dealers and suppliers specifically can thrive in a market where an ever-expanding number of people take an “online-first” approach to product information and purchasing.

That message was reinforced by statistics like these:

  • While it still lags other industries, the home-improvement sector sold $20 billion in products online last year, a 34% increase over 2016;
  • 53% of all retail sales in North America are digitally influenced. “Today, the shopper no longer goes shopping; she is always shopping. She can have a micro-moment of consideration at a virtually unlimited number of touchpoints,” said Jason Goldberg, Senior Vice President of Commerce for SapientRazorfish.

Goldberg predicted that 40% of consumer spending could eventually be for auto-replenishment. He pondered how that dynamic will alter in-store inventory and distribution. “It’s now about addressing the last mile,” he stated.

What separates the Summit from other ecommerce-related conferences is its breadth and depth with a focus on the home improvement category. This year’s topics included discussions about the complexities of collecting taxes from online sales; choosing the right ecommerce platform; where influencers can play a role in marketing campaigns; the ins and outs of free shipping; and the benefits of bringing together all parties involved in going to market onto a single platform, where ideas can flourish and where products are available for ordering 24/7.

Attendees also learned that ecommerce’s future is likely to involve augmented and virtual reality, as well as 360-degree imagery, that help consumers “connect the dots to their needs and have confidence in their purchases,” said Joe Derochowski, The NPD Group’s Executive Director and Home Industry Analyst.

He added that competitors will distinguish themselves by how well they present consultative experiences to customers. “Insert yourself earlier into the process,” he recommended.

“The move to Chicago proved to be a good location for the Summit and we will be back in Chicago on November 6-8, 2019 for the 4th annual Home Improvement eRetailer Summit!” says Ruff Jarvis.

About the Home Improvement eRetailer Summit

The Home Improvement eRetailer Summit is the only face-to-face North American event that focuses on home improvement ecommerce through networking, education, and one-to-one meetings. It is designed for all types of retailers, manufacturers, distributors and industry professionals who are interested in gaining intelligence and insights on how to optimize the internet as a distribution channel to sell more home improvement products. The Summit is owned and operated by the JC Event Group.

Download the press release here:

Speakers at third-annual Home Improvement eRetailer Summit advocate a human-focused approach to ecommerce sales

Download previous press releases here:

Addition of Thanx Media CEO to stellar roster for Summit focusing on ecommerce trends for home-improvement retailing

Jason Goldberg, longtime retailer and Omnichannel marketing guru, to speak at The Summit

New speakers added to the Summit’s Influencer Panel

Home Improvement eRetailer Summit:  NEW session on latest sales tax-collection ruling added

Latest registrations attest to the importance of Home Improvement eRetailer Summit to their selling efforts

Last call for early bird pricing to register for the Home Improvement eRetailer Summit

Dealers see the Home Improvement eRetailer Summit as a vital tool to stay ahead of the competitive curve

The Home Improvement eRetailer Summit’s Agenda Focuses On Showing Home, Housewares, And Home-Improvement Dealers — How eCommerce Can Work For Them

Home Improvement eRetailer Summit Promises An Actionable Agenda

Home Improvement eRetailer Summit Strategic Alliance With Bamboo Rose

Home Improvement eRetailer Summit Brings e-Commerce Leaders Together

eRetailer Summit Will Help Home Improvement Sellers Build Their Online Sales

Expanded Focus of Home Improvement eRetailer Summit Embraces Housewares, Home Goods & Outdoor Living

Home Improvement eRetailer Summit Offers e-Commerce “Boot Camp” for Retailers and Vendors alike

Home Improvement eRetailer Summit Enters Second Year with Tailored Buyer Meetings and Enhanced Speaker Program

Business Building and Networking Highlight First-Ever Home Improvement eRetailer Summit

Digital Retail Leaders Will Share Insights at Home Improvement eRetailer Summit

eRetailer Advisory Committee Guides first-ever Home Improvement eRetailer Summit

Top Retail Companies Will Share Online Sales Opportunities at First-Ever eRetailer Summit

eRetailer Conference Will Develop Online Sales Strategies for Home Improvement Industry